SHIPPING & RETURNS
SHIPPING POLICY
At Zawan Luxury Hand Crafted Women's Hats, we pride ourselves on offering prompt and reliable shipping services. We carefully package each luxury hat to ensure it arrives in perfect condition. Shipping costs are calculated at checkout based on your location and selected delivery method. We believe in transparency, so you can trust that no hidden fees will apply. Our goal is to provide a seamless shopping experience for all our customers, whether you're in Norfolk or anywhere around the globe!
We want you to enjoy your Zawan hats as soon as possible! If you have any questions about our shipping practices, feel free to reach out to our customer service team. We're here to assist you in every step of your shopping journey.
RETURN & EXCHANGE POLICY
We understand that sometimes a purchase may not meet your expectations. At Zawan, we offer a hassle-free return and exchange policy to ensure your satisfaction. If you are not completely happy with your hat, you can initiate a return within 30 days of receiving your order. Simply contact our customer service team for assistance with the return process. We are committed to making sure you feel confident in your purchases!
Whether you want to exchange for a different style or request a refund, our straightforward policy is designed to build trust and keep you coming back for more of our exquisite handcrafted hats. Your happiness is our priority!